Refund Policy

Refund Policy

Last Updated: 02/01/2024

Welcome to Renegade Streetwise Streetwear ("we," "our," or "us"). This Refund Policy outlines the terms and conditions related to refunds for our streetwear products. By making a purchase on our website, you agree to the terms stated in this policy.

1. Refund Eligibility

1.1. Eligible Items: To be eligible for a refund, the item must be in its original condition, unworn, and with all tags attached.

1.2. Timeframe: Refund requests must be submitted within 30 days from the date of delivery. After this period, we may not be able to process your refund.

2. Refund Process

2.1. Contact Us: To initiate a refund, please contact our customer service team at renegadestreetwise@gmail.com with your order number and a detailed explanation of the reason for the refund.

2.2. Return Authorization: Our customer service team will provide you with instructions and a return authorization (RA) number. Please include this number with your returned items.

2.3. Return Shipping: Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service to ensure the safe return of your items.

3. Refund Approval and Processing

3.1. Inspection: Once we receive your returned items, they will be inspected to ensure they meet the eligibility criteria outlined in section 1.

3.2. Refund Approval: If your return is approved, a refund will be processed to the original payment method within 5-7 business days.

3.3. Exclusions: Shipping costs and any applicable customs duties or taxes are non-refundable.

4. Exchange Policy

4.1. Exchange Option: If you prefer an exchange, please indicate this when contacting our customer service team. Exchanges are subject to product availability.

4.2. Exchange Process: Once your return is received and inspected, we will notify you of the approval or rejection of your exchange. If approved, the replacement item will be shipped to you.

5. Refunds for Sale Items

5.1. Sale Items: Refunds for sale items are subject to the same terms and conditions as regular-priced items.

6. Contact Us

6.1. Questions and Assistance: If you have any questions or require assistance regarding your refund or our refund policy, please contact our customer service team at renegadestreetwise@gmail.com