Cancellation

1. Order Cancellation

1.1. Cancellation Window: You may cancel your order within [X] hours of placing it. After this period, the order may have already entered the processing or shipping stage and cannot be canceled.

2. How to Cancel an Order

2.1. Contact Us: To cancel an order, please contact our customer service team as soon as possible at [your contact email] with your order number and a request for cancellation.

2.2. Cancellation Confirmation: Our customer service team will confirm the cancellation if the request is made within the specified cancellation window. Please wait for confirmation before assuming your order has been canceled.

3. Refund for Canceled Orders

3.1. Refund Process: If your order is canceled within the specified cancellation window, a refund will be issued to the original payment method within [X] business days.

3.2. Exclusions: If the order has already been processed or shipped, it cannot be canceled, and the refund policy outlined in our Refund Policy will apply.

4. Cancellation Fees

4.1. No Fees: We do not charge cancellation fees within the specified cancellation window.

4.2. Exceptions: In exceptional cases, such as customized or made-to-order items, additional fees may apply. Details will be communicated at the time of purchase.

5. Cancellation of Pre-Orders

5.1. Pre-Orders: If you wish to cancel a pre-order, please contact our customer service team. Pre-order cancellations are subject to the terms specified during the pre-order process.

6. Changes to Orders

6.1. Order Modifications: If you need to make changes to your order, please contact our customer service team. We will do our best to accommodate your request within the specified cancellation window.

7. Contact Us

7.1. Questions and Assistance: If you have any questions or require assistance regarding order cancellations, please contact our customer service team at [your contact email].